OVERVIEW

www.bornagainhooligans.com is operated by Vineace Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Vineace Ltd. Vineace Ltd offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

THESE TERMS

These are the terms and conditions on which we supply our goods to you. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide our goods to you, how you and we may change or end the contract between us for the sale of the goods, what to do if there is a problem and other important information.

Please also ensure you read our Privacy Policy which explains how we use your personal information.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

CONTACT INFORMATION

Born Again Hooligans is a registered trade mark of Vineace Ltd (we, us) (company registration number 15107190) registered in England and Wales. You can contact us by emailing hello@bornagainhooligans.com.

OUR CONTRACT WITH YOU

Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us for the sale of the goods.

If we are unable to accept your order, we will inform you of this by email and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.

We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.

SPECIFICATIONS, ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

The images of the goods on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the goods. Your goods may vary slightly from those images.

We may make minor changes to the goods stated on the website:

to implement minor technical adjustments and improvements; and

to reflect changes in any relevant laws and regulatory requirements.

If we intend to make any more significant adjustments to the colour, shade, shape or size of the goods, we will first notify you and you may then contact us to cancel the order before the change(s) take effect and you will receive a refund for any goods paid for but not received.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

PAYMENT, MODIFICATIONS TO THE SERVICE AND PRICES

Your payment for the goods will be taken at the time of placing an order. No goods shall be supplied without full payment.

The price of the goods (which includes VAT) will be the price indicated on the order pages when you place your order. We use our best efforts to ensure that the price of the goods advised to you is correct. However, it is always possible that (despite our best efforts) an item may be incorrectly priced and prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

In the event that there is a mistake with the price of your goods we will contact your for your instructions before we accept your order. Where a mispricing is obvious and unmistakable we may end the contract, refund you any sums and require the return of any goods provided to you.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

DELIVERY

The costs of delivery will be displayed on our website.

We will deliver the goods by a carrier of our choosing. Delivery of the goods is at your cost and forms part of your invoice.

We aim to dispatch goods within one working day of receipt of your order. Please allow three working days for UK delivery.

If our supply of the goods is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any goods you have paid for but not received.

We reserve the right to cancel any order prior to dispatch of the goods. In this instance we shall issue a full refund at point of cancellation.

PROBLEMS WITH YOUR GOODS

If your think there is a fault with your goods, please contact our customer service team at the details above as soon as possible. At your request we will provide a full refund or credit for the goods invoice value in most cases for faulty goods which we cannot reasonably repair or replace. If you request a refund for a faulty good we request that you return the item to us for examination.

If you have any questions or complaints about the goods, please contact our customer service team at the details above.

LIABILITY

If any of your goods have not been delivered, or have been delivered damaged, or are not of the correct quantity we shall endeavor to replace them with similar goods, or will provide you with credit for their invoice value.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care, and for defective products under the Consumer Protection Act 1987.

Except as expressly provided in these terms, our liability to you will not exceed the invoice value of the goods in question.

RETURNS

Under the United Kingdom’s Consumer Contracts Regulations, you have the right to cancel the contract up to 14 days of order receipt date, as longs as the goods are in their original condition, with all the tickets and tags attached. Failure to keep the items in an unused, re-saleable condition may result in a reduced refund.

Returns should be posted to:
Born Again Hooligans
PO Box 888
Redhill
RH1 9NU

Faulty or Misdescribed Goods
If the item you received is faulty, damaged, or not as described, please contact us first with the details at hello@bornagainhooligans.com. We will cover all costs of return shipping and issue a full refund including original delivery and return costs incurred once you have arranged your own return shipping.

Change of Mind Returns
If you change your mind and wish to return an item, you are responsible for the cost of return postage and on receipt of goods a full refund of the cost of the original item will be made.

OTHER IMPORTANT TERMS

This contract is between you and us. No other person shall have any rights to enforce any of its terms.

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking these terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.